Business & Finance

SaaS Churn Calculator

Measure customer churn, retention, and net growth for the month.

Monthly Customer Counts

Monthly Churn Rate
—
customer churn
Retention Rate
—
Customers End of Month
—
Net Growth Rate
—

Churn Metrics Formula

Churn% = Lost ÷ Start; Retention% = 1 − Churn%; End = Start − Lost + New

For subscription businesses, reducing churn even slightly can have a major compounding effect on long-term revenue.